When people used to seek “careers”, well-intentioned companies set up annual review processes and some even tied it to pay. Today, employees are expecting instant feedback. Review is continuous. And even more powerful than feedback from a boss, is self-evaluation … Continued
In response to: https://www.trainingjournal.com/articles/opinion/employee-satisfaction-why-you-need-care Employee happiness is not nearly as important as engaged employees. You can work with people who are happy at work and totally checked out. Employee engagement is what counts, not happy. When you think about “engagement” many companies … Continued
The United Airlines website states: We need to have a product we are proud of and employees who like coming to work every day. Our goal is to make every flight a positive experience for our customers. While commendable United … Continued
Most of you may be thinking, “Millennials are NOT just like me!”. I challenge you with this…could it be that Millennials share basic human desires with all other generations, however they are the first generations who are willing to express … Continued
McDonald’s new CEO Steve Esterbrook takes over a company in crisis: same-store sales, a key investor metric, are shrinking. CEO Easterbrook is a Brit and brings new ideas to corporation. To understand the size of the challenge, consider the scale … Continued